Frequently Asked Questions

Cebaje FAQ — All Your Questions Answered in One Place

From registration to payments, betting, lottery, and security — find answers to common questions in Bangla right here. If you can't find what you need, our support team is always on hand.

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What would you like to know?

The Cebaje FAQ is organized into 6 main categories covering answers to all common questions.

Registration & Account

Answers to all questions about opening a new account, verification, updating personal information, and account management.

Payments & Transactions

Information on all payment methods and transaction limits, including deposits, withdrawals, Mobile Pay, Nagad, and Rocket.

Betting & Games

Detailed information on Sports Betting, live betting, casino games, understanding odds, and betting rules.

Lottery & Scratch Cards

All your questions answered about buying lottery tickets, draw dates, claiming prizes, and instant scratch games.

Bonuses & Promotions

Everything you need to know about welcome bonuses, cashback, reload offers, referral programs, and loyalty points.

Security & Privacy

Important information on account security, password policy, data privacy, and responsible gaming.

Frequently Asked Questions

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To register, you'll need your full name, a valid email address, a Bangladeshi mobile number, your date of birth (you must be 18 or older), and a strong password. The entire process takes just 2 minutes.

No. Each person may only hold one Cebaje account. Attempting to create multiple accounts may result in permanent suspension of all associated accounts and forfeiture of any funds held.

Yes, once registration is complete, a verification link will be sent to your email. Your account will be activated after clicking that link, and you can then start depositing and betting.

To change your mobile number or email, please contact our support team. Names and dates of birth are subject to limited changes once verified. It's always best to register with accurate information.

Cebaje accepts all major mobile banking services in Bangladesh: Mobile Pay, Nagad, Rocket, and Upay. Bank transfers are also supported. All payments are secure and processed instantly.

The minimum deposit at Cebaje is just ৳200 BDT — one of the lowest across all betting platforms in Bangladesh, so players of any budget can get started with ease.

Approved withdrawals are typically processed within 15 minutes to a maximum of 24 hours. Mobile Pay and Nagad withdrawals are usually the fastest. Bank transfers may take 1–3 business days.

Cebaje does not charge any deposit fees. However, mobile banking providers such as Mobile Pay or Nagad may apply their own transaction fees, which are deducted from your wallet.

Cebaje offers betting on more than 30 sports, including cricket, football, tennis, kabaddi, and badminton. Live betting is available for all major tournaments — IPL, BPL, Premier League, World Cup, and more.

Yes, Cebaje offers real-time live betting. You can place bets on ongoing matches at any time, with live scores and odds updating every second.

You can place bets on Cebaje starting from as little as ৳50 BDT. The maximum bet amount depends on the event and bet type. Higher limits apply for VIP members.

Once a bet is confirmed, it generally cannot be cancelled. In certain situations — such as a match being cancelled — Cebaje will automatically issue a refund. Always double-check all details before placing your bet.

Cebaje holds multiple lottery draws every day. Simply buy your tickets, wait for the draw at the scheduled time, and winners receive their prizes instantly. Instant scratch cards are also available for immediate results.

If you win a lottery prize, the amount will be credited automatically to your Cebaje wallet. From there, you can withdraw it at any time or use it to place more bets.

There is no maximum limit on the number of tickets per lottery draw, but staying within a set budget is strongly recommended. Play responsibly and never spend more than you can afford.

Once registration is complete, your welcome bonus is automatically credited on your first deposit — with a matching bonus of up to 100%. Bonus terms and conditions apply.

Bonus funds cannot be withdrawn directly. Each bonus comes with specific wagering requirements (typically 5x to 10x) that must be met before a withdrawal can be made.

Yes, Cebaje has a referral program. When someone registers using your referral link and makes their first deposit, you earn a bonus. Full terms and conditions are available on the promotions page.

Active members receive a weekly cashback offer. A fixed percentage of your losses is returned as cashback. VIP members receive a higher cashback rate.

Yes, Cebaje uses 256-bit SSL encryption to keep all data secure. Your personal information is never shared with any third party.

Change your password immediately and contact us at support@cebaje.bet or via live chat. Our security team will act quickly to secure your account.

Responsible gaming means playing for fun within your own budget. You can set daily/weekly deposit limits directly from your account settings. To learn more, Responsible Gaming View page.

Yes, you can request a temporary or permanent account closure at any time. Simply contact our support team. This is an important feature of our responsible gaming commitment.

Still have questions?

Our support team is available 24 hours a day, 7 days a week.

Live Chat
Avg. response: 2 minutes
Email Support

Quick Links

Cebaje is strictly for users aged 18 and above. Registration by minors is completely prohibited. Please play responsibly.

Popular Questions

Learn More About Cebaje

Cebaje is a trusted online betting and gaming platform in Bangladesh. Millions of Bangladeshi players enjoy Sports Betting, lottery, and casino games on Cebaje every day. Our FAQ page is designed to answer your questions quickly and get you back to the action.

The Cebaje FAQ covers all common questions on registration, login, payment methods, deposits and withdrawals, bonuses and promotions, betting rules, and security. We've organized everything by category so every user can find the information they need quickly and easily.

New to Cebaje? No worries. The Cebaje FAQ walks you through every step — from registration to placing your first bet. Our support team is here to help, so there's no barrier to getting started.

Have questions about payments? Cebaje supports all major mobile banking services including Mobile Pay, Nagad, and Rocket. Deposits and withdrawals are fast and fully secure, with a minimum of ৳200 BDT to get started.

Many players have questions about bonuses and promotions. Cebaje offers a welcome bonus for new members, cashback for existing members, and a referral bonus. Each bonus has its own terms and conditions — follow them and you can easily take advantage of every offer.

If you can't find the answer you're looking for in our FAQ, reach out directly at support@cebaje.bet or connect with us via live chat. We're always here to help.

Support Channels

Live Chat

Use live chat for the fastest help. Average response time is just 2 minutes.

Email Support

Email us for complex issues.

support@cebaje.bet
Support Hours

Available 24/7, with support in both Bangla and English.

Join Cebaje today!

No more questions? Don't wait — register now and start betting today.

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